Customer Satisfaction Consulting .com
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Consumer Rating Companies
A list of some of the consumer rating companies.
The American Customer Satisfaction Index
In 1994, the American Customer Satisfaction Index (ACSI) was started under the direction
of the National Quality Research Center (NQRC) located at the University of Michigan,
in partnership with the American Society for Quality and CFI Group, Inc.About J.D. Power and Associates
Founded in 1968, JD Power and Associates is a global marketing information services
firm that offers consumer ratings on products and services ranging from automobiles
to restaurants and is a part of the Information and Media Services Group of McGraw-Hill.
About ConsumerSearch
Co-founded by Derek Drew and Carl Hamaan in 1999, ConsumerSearch is published by
ConsumerSearch, Inc.About The Good Housekeeping Institute
The Good Housekeeping Institute was founded in 1900 as a consumer product evaluation
laboratory for the Good Housekeeping magazine.
Consumer Reports
Founded in 1936 by Arthur Kallet, Colston Warne, and other members of the Consumers
Union, as a way for the consumer advocacy group Consumer Reports is an American
magazine published monthly with approximately 4 million subscribers.
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Consumer Rating Companies
A list of some of the consumer rating companies.
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